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	THE SIMPLE TRUTHS ABOUT GETTING THINGS DONE IN BUSINESS FREQUENTLY ASKED QUESTIONS OPTIONS OF ENGAGEMENT

The Simple Truths About Getting Things Done in Business

Knowing the difference between what you "can" do and what you "should" do—and acting upon it—will make all the difference.
The tortoise wins the race…every single time.
Soldiers in foxholes and on the front lines don't lose wars. Kings, presidents and generals do.
True customer service cannot fit on a spreadsheet. If you have people who are great with your customers, but lack other skills, find a way to keep them.
The purpose of business is to make money. Anything else is a philanthropic enterprise.
The customer is not always right, and if you bend over backwards to please everyone, you've likely got big profitability holes to plug. Fire bad customers. Your bottom line will love you for it.
Measure only key indicators in your business and throw the rest out the window. You'll eliminate "looking busy" activity and focus on what you do best.
The extent to which you're able to turn employees into entrepreneurs will be reflected in your ability to "trust" them. That equals more time to work ON the business, not IN it... or to go fishing if you'd like.
If you're spending more than 45 minutes in a meeting, you're doing something wrong.
If your effort to refocus is to succeed, you need a champion and you need a bulldog and it can’t be you (owner, president, CEO, head honcho). Without a champion — and without a commitment of resources — your "in-house silos" will simply wait out the "Re-Focus Of The Month" campaign.